Safe Web Assistance Program
Ready to take the first step towards a safer digital experience?
Simply enter your email in the field below, and we’ll send you an email with detailed instructions on how to proceed. Whether you need help with malware removal, software setup, or troubleshooting, we’re here to guide you every step of the way. Start your journey to a more secure online world today!
Common Questions
Frequently asked questions
If you didn’t find the answer you were looking for in our FAQs, please don’t hesitate to reach out. We’re here to help with any additional questions or concerns you might have. Contact us directly and we’ll make sure to provide you with the information and support you need.
We only collect the ID of your machine necessary for remote connection and your email address. Our aim is to store minimal data and allow our users to interact with us as anonymously as possible.
All our services are conducted remotely. This allows us to assist you efficiently and securely, no matter where you are located.
We use software that is free, open-source, or available on a trial basis. If you continue using the software after the trial period, you will need to purchase it to comply with licensing agreements.
We do not condone or support any activities related to pirating or cracking software. Our services strictly adhere to legal and ethical standards.
Yes, we strongly recommend backing up your data before we proceed with any remote assistance. Although the risk of data loss is minimal, it is important to ensure your data’s safety in case of unexpected issues.
Yes, our expert assistance is provided by skilled volunteers. We encourage donations, as they help cover our operational costs and allow us to continue offering these vital services.